Update on creating actions and following through

An update on my personal actions and creating a value tree.

Seems to be working well so far created a few events of true value through my own actions that have lead to new actions.

An advert I placed has worked and seem to have got a booking. This alone would pay for the advert so any more bookings is a bonus. Just have to work out if I would have got them anyway.

Weight loss/fitness training going well. Have introduced HIIT training (High Intensity Interval Training), lost some weight straight away then seem to put some back on. I have been told by a personal trainer this will be due to the body retaining water and glucagon following such a session and will take a few days for it to even out and drop this excess. Apparently this is your body's way of protecting itself following intense physical activity, incase it has to do it again.

Realised that some of my web sites didn't appear on the Bing or yahoo business directory's following a search on another subject. This was an accidental piece of value added from another action, but nevertheless still a valid point, I have added my web sites to both now and this may increase the chances of visitors and business. This was an easy action free of cost just time and it will hopefully bring money in. As Bing is getting more popular it is essential to make sure this search engine is also covered.

Another one of my actions was to create adapted CVs and covering letters per job I applied to in the future. This seem to be real working as had 3 interviews in the last 4 months in the previous 4 months zero interviews. I realised I would go to great lengths to sell business cases and justification in my job to my superiors, but wouldn't do the same when applying for a new job. I would just send a generic CV and cover letter in the hope they could some how pick out the potential and the good bits. As said previously thisnew adpated CV and cover letter has already lead my to a new job. Plus I had an interview last week for an even better job that was closer to home. The interview went well I did very well on the behaviour and competency questions as you image for someone into NLP. I was a bit rusty on the technical side, but tried to employ as much objection handling as possible. We shall see what happens next.

A few of my actions have lead to immediate dead ends. This isn't an issue in some cases they were just one off actions. In others they were investigation that hit a blank or no result which is good as recorded and I now know I can't create any value from these activites.

I shall carry on to see what happens next. I hope to see actions create actiosn creating value and more actions etc.

Turnaround

Some great news for me today. I recently changed jobs at the end of December and took over two teams.

The teams where failing against their SLA and KPI targets. The latest stats through show both teams now in SLA.

1 team was only 10% off and the other about 25% off target before I took them on.

Managed to turn it around by doing the simple things, getting the basics right.

1) Set a clear remit of the team and the boundaries of interactions with other teams.

2) Defined the processes of team

3) Defined the daily tasks to ensure the work got done.

4) Set reports in motion to find root cause of the issues and trend analysis. This showed us where the issues lied in the team and how to address it. Could measure the success and un wrap the layers of problems one at a time to gain constant improvements.

5) Begin to gain trust by following through on the actions and feedback.

Have turned around the teams in 3 months. I have learnt what I could have done better. Next time it will only take 2 months!!!

My lessons are chase the i.t. quicker as a full month before I had any reports which is the foundations of measuring success and finding failure.

Listen more, people had raised issues that I didn't act upon as quickly as I could have, probably lost a couple of weeks.

Integrate quicker with peer managers.

Met team quicker. Unfortunately with it being late December and the snow this one was out of my control.

Overall happy.

Lots of other improvements still in the pipeline I wonder what the next 3 months will bring.

I am BACK

I am back. I haven't posted for a long time, but have decided recently to start again.

 

What am I up to.

I have always been good at work in keeping alist of actions and ideas and following them up. I have drivena lot of benefit and value be simply following through and actioning these ideas.

 

However, I never do this in my outside work interests. I have decided to start an extra list around these outside work interests. As part of new lists I am tracking the value it creates and what it leads to. I had this idea of a tree type diagram showing how one idea creates another how the pathways of value are created. I am going to call it the "tree of value" or the "path of value". I will keep the blog update with how it works.

 

 

marmite fridge

The other day I was having some toast with marmite. I was on the way
back to put it in the cupboard when my wife happen to say the word
,"Fridge", as part of our conversation.

I walked straight past the cupboard and went to stick it into the
fridge. As I started to open the fridge I realised I was putting it in
the the wrong place.

I realised what my wife had said and the effect it had on me.

I guess it worked as a pattern interrupt as it stopped my train of
thought and put in its place the message fridge which directed my
towards the fridge.

Is this how weird things end up in your fridge and in the wrong places
in your house because through a separate train of thought or a
conversation running at the same time mis directs you to the wrong
place?

Genuine Understanding only comes from Experience

Received a great picture message this morning of my daughter building
a couple of lego towers.
Why is that great you are probably thinking? and what does it have to
do with NLP.

last weekend she wasn't really doing much with the lego, but this
weekend I spent a lot of time with her building lego towers. Mostly me
building and her adding in the odd piece. It seems to have made an
impression as today she is building her own lego towers without any
help. Why NLP? Well made me think of the NLP presupposition.

"Genuine Understanding only comes from Experience or learning is in the act"
You can read all you like, and talk to as many other people as you
like, and you can watch other people doing something on video, DVD or
film - but you don't really understand something until you personally
have done it."

This was definitely the case. The learning came from the experience of
building the towers with me.

more feedback

So Andy Murray learnt from his game against Nadel at Beat him in the
US Open. Definitely a case of taking it as feedback not failure.
Although he lost to Federer in the final he now has experience of a
Grand Slam final.

He said in his interviews that although upset to lose you only get
better my playing better players, losing to Nadal and federer has
shown him the weakness in his own game that he will need to eradicate
if he is to become the best in the world.

His behaviour shows he lives some of the NLP presuppositions

"There is no such thing as failure, only feedback"

"Genuine understand only comes from experience"

Whether this is intentionally or he just has a positive mindset I don't know.

On a personal note at work some of my predications on the state of the
department seem to be coming true. I said that the new structure was
set up for failure, (not feedback ha ha). They under estimated the
work the some of the managers did and by changing our job are starting
to realise that something is now missing. The management level above
now get all the work and hassle we use to deal with and it is clear
they can't cope.

They are trying to pass some of the work back to us again, but they
are getting a strong push back. They changed our jobs they can't have
it both ways. So now they are trying to get some of the team members
to pick it up instead and again are getting strong push back. People
are wise to this style of management now, the have their cake and eat
it approach. They want the work done but won't pay you for it or
recognise you for it. At the end of the day I have contract with the
company I work for, just as they have a contract with their suppliers,
vendors and customers. I do what I do as a business decision, this is
the same terminology they us when making excuses for redundancies or
small pay rises. It seems however they don't like their own excuses
bounced back at them when giving reasons not to work outside your
contract.

Getting back into it

Got back into some NLP yesterday. In a managers meeting always a good
place to spot and use NLP.

For starters my director always sits in these meetings with his head
in his hands. He always seems totally bored by the meetings. Around
there are a number of people try to suck up always giving everything a
positive spin and try to put them selves out or getting others to do
the work for the him.

I had a little discussion with them yesterday and used a few Sleight
of Mouth patterns. Realised I could have used more after the meeting
but to be honest I was only doing it to wind them up a bit and I got
the desired effect very quickly. I think telling one of the managers
"we should be working smarter not harder", was a treat, he sat in
silence for quite a few minutes before coming out with a whole load of
drivel that I couldn't be bothered to counter, as I don't really care
about the job anyway.

I think I need to finish up the book I am on, I have written a goal to
complete by October and the final bit will only take a week to
complete. After that I will re-read the Sleight of Mouth book again
and work out some exercises.