Tuesday 8 January 2008

Authority

Authority is the next of the 6 laws of influence I am going to cover. Again it works due to the social contract and experience we have gained as we become adults.

The book discusses that we are more likely to be influenced by a person in Authority than any one else. For an example you are more likely to do what a policeman ask you to do than a total stranger. What separates the two, a total stranger and a policeman? For most people the policeman is a total stranger to them, but the uniform gives them status as someone who can be trusted and someone whom you should listen to. We are taught by adults as we grow up to obey authority figures such as policeman, school teachers, doctors etc, as the know the right thing to do. It is part of the social contract that keeps society together. The total stranger has no uniform and thus carries no weight of authority that a uniform implies.

The knowledge that authority carries more influence is used by marketing and sales men. Often you will see the adverts on the tv when a "expert" will endorse the product. This expert appears to carry the right credentials, such as a Doctor. For example a new toothpaste is often recommend by well qualified Dentist that is associated to some government health agency. We believe them because it is an authority figure and we have been programmed to believe authority figures.

Proof of the influence of authority comes in the form of a famous experiment

http://en.wikipedia.org/wiki/Milgram_experiment

So think about the times you have seen authority selling products on the tv or in magazines. Car safety experts, Doctors selling wonder diets, finance experts selling insurance etc etc.

The thing to ask yourself is, are they really experts? meaningless qualifications can be obtain from mickey mouse universities or colleges. Does the institute really exist that they belong to or is it again something they have created them selves to promote their own job or product.
What is their vested interest in you buying this product? does their opinion actually matter? They are being paid to sell this product to you?

No comments: