Communication Skills part 1

Upon looking deciding the skills that made up the perfect manager, communications came to mind almost instantly. So I decided to start investigating all the different realms of communications skills available. I started with the obvious body language skills, which led into language patterns due there being a book by the same author. Whilst viewing the book shelves at Waterstones I came across a book on NLP, which seemed to cover both body language and language patterns. Also more complex language patterns such as embedded language, hypnotic language. Plus it covered off some management techniques and psychology as well.

So here is my list of communications skills

Body language

- Body posture

- Facial expressions

- Eye accessing clues

Language patterns

- Embedded language

- hypnotic language

- Precision language

- Milton model

- Meta model

- Sleight of Mouth

- Military language patterns

- Vak, Visual, Audio and Kinesthetic

- Filters

- Metaphors

- Anchoring

Influencing techniques

- Psychology

- 6 laws of Influence

In face to face communications 80% of communication is non-verbal, I am sure you will have heard this before. Not sure I agree with this statement. Once you start to understand the complexities of language patterns there is much more going on than you realise. It’s not about what is said, but more about how it is said and what isn’t actually said. Not saying Body language isn’t important, it adds to the overall meta-message and came show up any incongruence in the message being delivered verbally.

Next steps of blog to cover of individual parts of the communication skills I have listed above.